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The secrets to your success

Discerning Human or Voicemail

Background: One of the most difficult things for any automated calling system is to determine if the party which answers is ¬†voicemail or an actual human. Because of the many different types of carriers, handsets, voicemail vendors, and voice delivery … Read more »

Survey Response Rates

While the results of your survey certainly depend on the quality of your call lists and the eagerness of your recipients to take your survey, the following statistics are provided as a guide to help you¬†plan. The statistics are based … Read more »


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