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A collection of news, tips, faq's, how-to's, common problems, and chocolate cake recipes which may help you out and save us from answering another email.

Discerning Human or Voicemail

Background: One of the most difficult things for any automated calling system is to determine if the party which answers is  voicemail or an actual human. Because of the many different types of carriers, handsets, voicemail vendors, and voice delivery … Read more »

Improving Results: Reducing Long Silences At Beginning of Voice Messages

Problem: There is a long silence between the time a voice broadcast call is answered and the time the message begins playing. This is an age-old problem, detrimental to the quality of your broadcast and likely the receptiveness of your recipient toward the … Read more »

Improving Results: Reducing Calls Which Leave No Voicemail Message

Problem: After a voice broadcast call was answered by a machine/voicemail, no voicemail was left. Possible Causes: Seen frequently when testing broadcasts, if the caller-ID used in the broadcast is the same as the number dialed, likely the call did not reach the … Read more »

Survey Response Rates

While the results of your survey certainly depend on the quality of your call lists and the eagerness of your recipients to take your survey, the following statistics are provided as a guide to help you plan. The statistics are based … Read more »

We Now Have OpenTable Integration

Our newest integration allows restaurant owners to become more efficient while decreasing costs.  Gigabark is now integrated with OpenTable.  Because we know how integrated OpenTable is within the restaurant industry we want to use the tools that you are currently … Read more »

SXSW Events Show That Everyone Loves Southern Hospitality

     SXSW is known for drawing out the best of the tech community.  This year, the tech community in Atlanta not only appeared at SXSW but they made a meaningful impact.  Organizations such as the Georgia Department of Economic … Read more »

We Now Accept PayPal Payments

We just found a way to make your life that much easier.  We are now accepting PayPal payments.  If you don’t have a PayPal account set up already the process is pretty simple to set up personal accounts as well … Read more »

How long does a broadcast take?

Setup Duration Setting up a broadcast can take a matter of seconds. Our wizard make sending your voice or text message a cinch! It guides you through a few simple steps to reach your recipients. Broadcast Duration The duration of … Read more »

Santa Brings Us Honda as a New Client

We are super excited to be working with Honda’s Battle of the Bands this year being held at the Georgia Dome on January 25, 2014 and being executed by Urban Sports & Entertainment Group.  They are engaging their attendees in … Read more »

Gigabark Goes to Summer Camp!

by Jay Tribby July 13, 2013 at 7:02pm Earlier today, Kashi Sehgal, Co-Founder and CEO of Gigabark, shared her experiences as a startup business owner with teens from the Operation P.E.A.C.E. summer camp. As part of the Year of Boulevard, … Read more »

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