While the results of your survey certainly depend on the quality of your call lists and the eagerness of your recipients to take your survey, the following statistics are provided as a guide to help you plan. The statistics are based … Read more
3 Jan 12
Problem: No Voicemail Message
Problem: After a voice broadcast call was answered by a machine/voicemail, no voicemail was left. Possible Causes: Seen frequently when testing broadcasts, if the caller-ID used in the broadcast is the same as the number dialed, likely the call did not reach the … Read more
Categories: Voice | Tags: knowledge-base, problem, survey, voice, voicemail
3 Jan 12
Problem: Long silence prior to message
Problem: There is a long silence between the time a voice broadcast call is answered and the time the message begins playing. This is an age-old problem, detrimental to the quality of your broadcast and likely the receptiveness of your recipient toward the … Read more
Categories: Voice | Tags: knowledge-base, problem, silence, voice
3 Jan 12
Human or Voicemail?
Background: One of the most difficult things for any automated calling system is to determine if the party which answers is voicemail or an actual human. Because of the many different types of carriers, handsets, voicemail vendors, and voice delivery … Read more
Categories: Voice | Tags: human, knowledge-base, tips, voice, voicemail
3 Jan 12
How long does a broadcast take?
Setup Duration Setting up a broadcast can take a matter of seconds. Our wizard make sending your voice or text message a cinch! It guides you through a few simple steps to reach your recipients. Broadcast Duration The duration of … Read more
Categories: FAQ | Tags: faq, knowledge-base, voice
3 Jan 12
Why broadcast?
There are a number of advantages to automating your phone calls, surveys, and text messages distributions. Place many calls simultaneously Drastically reduce the time required to place a number of calls or texts Eliminate the monotony of placing large volumes … Read more
Categories: FAQ | Tags: faq, knowledge-base, voice
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