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A collection of news, tips, faq's, how-to's, common problems, and chocolate cake recipes which may help you out and save us from answering another email.

Gigabark Talks Branding on Atlanta Tech Edge

There has been quite a bit in the news lately about companies re-branding. We have all heard by now that McDonald’s is trying to re-brand themselves as a modern and progressive burger company with their new kale and turkey bacon … Read more »

Discerning Human or Voicemail

Background: One of the most difficult things for any automated calling system is to determine if the party which answers is  voicemail or an actual human. Because of the many different types of carriers, handsets, voicemail vendors, and voice delivery … Read more »

Improving Results: Reducing Long Silences At Beginning of Voice Messages

Problem: There is a long silence between the time a voice broadcast call is answered and the time the message begins playing. This is an age-old problem, detrimental to the quality of your broadcast and likely the receptiveness of your recipient toward the … Read more »

Improving Results: Reducing Calls Which Leave No Voicemail Message

Problem: After a voice broadcast call was answered by a machine/voicemail, no voicemail was left. Possible Causes: Seen frequently when testing broadcasts, if the caller-ID used in the broadcast is the same as the number dialed, likely the call did not reach the … Read more »

Survey Response Rates

While the results of your survey certainly depend on the quality of your call lists and the eagerness of your recipients to take your survey, the following statistics are provided as a guide to help you plan. The statistics are based … Read more »

The Social Engagement Summit #TSES

  Last week Insightpool (@insightpool) hosted the Social Engagement Summit (#TSES) at Atlanta Tech Village (@ATLTechvillage). Business professionals from all over Atlanta attended the inaugural one day conference to hear advice from social media engagement gurus. Headliners included Chris Walters, … Read more »

We Now Have OpenTable Integration

Our newest integration allows restaurant owners to become more efficient while decreasing costs.  Gigabark is now integrated with OpenTable.  Because we know how integrated OpenTable is within the restaurant industry we want to use the tools that you are currently … Read more »

SXSW Events Show That Everyone Loves Southern Hospitality

     SXSW is known for drawing out the best of the tech community.  This year, the tech community in Atlanta not only appeared at SXSW but they made a meaningful impact.  Organizations such as the Georgia Department of Economic … Read more »

We Now Accept PayPal Payments

We just found a way to make your life that much easier.  We are now accepting PayPal payments.  If you don’t have a PayPal account set up already the process is pretty simple to set up personal accounts as well … Read more »

How long does a broadcast take?

Setup Duration Setting up a broadcast can take a matter of seconds. Our wizard make sending your voice or text message a cinch! It guides you through a few simple steps to reach your recipients. Broadcast Duration The duration of … Read more »

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